Tech Support Scam
From Cognitive Attack Taxonomy
Tech Support Scam
Short Description: Fraud in which the scammer impersonates a technical support person or company.
CAT ID: CAT-2022-258
Layer: 8
Operational Scale: Tactical
Level of Maturity: Well-Established
Category: TTP
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Detailed Description: Fraud in which the scammer impersonates a technical support person or company. The scammer will use this perceived authority to either charge a fee for fake services or convince a target to install malware, or both.
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