Hour Glass Method

Hour Glass Method

Short Description: A conversational framework used during elictation that begins and ends on benign conversational topics.

CAT ID: CAT-2022-164

Layer: 8

Operational Scale: Tactical

Level of Maturity: In Common Use

Category: TTP

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Detailed Description: A conversational framework used during elictation that begins on a benign conversational topic and then steers the converation toward the information of interest in the middle of the conversation and finally ends on benign topics. This exploits the serial position effect of memory in which people have better recall for the beginning and end of a series.

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